Our chat representatives can provide a personalized experience to solve the problem you described. For the best support, I recommend our chat support at. It is necessary to gather a lot of information personal to provide support through the forum. JoanneGriffitiths for any question about editing subscription that I recommend you to contact our support team. Any ideas on how to skip this step? Thank you. I managed to install photoshop CS5.1 and he accepted my serial during installation code, but now when I run the program, it asks to enter my serial code, which I did and it was OK and then enter my Adobe, ID that I did and he asked me to try again and restart the program and then enter the serial code and ID Adobe still I did it several times and "try again" screen keeps appearing.
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